Shipping Policy

Effective Date: 10-14-2025

Thank you for shopping with The Little Bear Soap Co.! We carefully handcraft and package each order with love. Below is our shipping policy to help you understand what to expect when placing an order.

📦 Processing Time

All orders are processed within 2–4 business days (Monday–Friday, excluding holidays).
Once your order is packed and shipped, you'll receive a confirmation email with tracking information.

Please allow additional time during peak seasons or sales events.

🚛 Shipping Rates & Delivery Times

We offer standard shipping via trusted carriers like USPS or UPS.

U.S. Domestic: 3–7 business days with shipping cost calculated at checkout

Local Pickup: Free, please contact us prior to placing order to set up meeting times and locations

International: Not offered

💡 Note: Delivery times are estimates and may be affected by weather, carrier delays, or other unforeseen issues.

📬 Tracking Your Order

Once your order ships, you'll receive an email with tracking information.
If you do not receive your tracking number within 5 business days, please contact us at thelittlebearsoaps@gmail.com.

❗ Lost or Delayed Packages

While we do our best to ensure timely delivery, we are not responsible for shipping delays once your order leaves our hands.
If your package is lost or significantly delayed, contact us and we’ll help you file a claim with the carrier.

💥 Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery with:

Your order number
Photos of the damaged items and packaging

We’ll do our best to make it right!

🛑 Address Issues

Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrectly entered addresses.